--- title: FAQ | Healthcasts description: "Healthcasts FAQ: answers about membership, verification, posting cases, Consensus Summaries, market research honoraria, and how the platform works." image: https://healthcasts.com/hubfs/Logos/Healthcasts-Social-Card.png --- [![Healthcasts](https://healthcasts.com/hubfs/Logos/Healthcasts-Logo-Cream.svg) ](https://healthcasts.com/) - [Platform](https://healthcasts.com/platform) - [About](https://healthcasts.com/about) - [Contact](https://healthcasts.com/contact) - [Log In](https://ai.consensus-md.com/) [Log In](https://ai.consensus-md.com/) [Sign Up](https://ai.consensus-md.com/registration/) Help Center # Healthcasts FAQ Answers to the most common questions about your account and getting the most out of Healthcasts. What is Healthcasts? Healthcasts is a peer-to-peer knowledge sharing network that helps healthcare professionals improve clinical decisions and patient outcomes. Who can join Healthcasts? All Healthcasts members are verified healthcare professionals practicing in the United States with a valid NPI number. Need an account? [Register here](https://ai.consensus-md.com/registration/). Is there a cost for Healthcasts membership? No. Healthcasts is a free service dedicated to improving diagnostic outcomes. From time to time you may be asked to view relevant clinical content provided by our sponsors for your educational benefit. What can I do on Healthcasts? After logging in, you'll be able to search across 600,000+ consults for a disease or treatment and immediately start exploring the first-hand experiences of your peers. We've summarized all clinical questions into easy consensus statements to get your second opinions faster than ever. Also find guidance on side effects, dosing, trending treatment choices and more! **Browse more questions** - [Recent activity feed](https://ai.consensus-md.com/landing/) - [All cases feed](https://ai.consensus-md.com/landing/?specialty=All+Specialties) - [Resources feed](https://app.healthcasts.com/member/index?request_tab=supporting_education) **Participate actively with your peers** - [Post a question](https://ai.consensus-md.com/landing/?dialog=create_case) - [Refer colleagues](https://healthcasts.com/referral) How can I log in to Healthcasts? Log in at [https://ai.consensus-md.com/login](https://ai.consensus-md.com/login) any time. Your email address is your username. You should create your own secure password. You can set/reset your password or request a one-time passcode at any time from the login page. Click **Continue with password** or **Email one-time code**, then enter your email address to receive an auto-generated email from Member Services. Please check your spam folder in case it lands there. Be sure to add **memberservices@healthcasts.co** to your safe senders list to avoid communication disruptions. Can I change my email address or specialty? It is very important to keep your email address and specialty current. Please contact [Sarah @ Member Services](https://healthcasts.com/contact) to request any changes to your account. What if I don't receive emails from Healthcasts? We are aware that email service providers may filter our communications. There are a few steps you can take to help improve email deliverability by teaching your email provider's algorithm that these are messages you do want to receive: - Please check your **junk/spam** folder regularly. If you're missing an email from us, it's usually found there. - **IMPORTANT:** Mark each of our communications you find in spam/junk as **Not Junk** to **restore** them to your inbox. - Designate our emails as Priority, if that option is available from your email provider. - Add **memberservices@healthcasts.co** to your address book/safe senders list. - If you are using your work email address and have access to your **quarantined** messages, please be sure to **Release** or **Permit** our emails. You may need to speak with your IT department for assistance, and to be sure that **Healthcasts is whitelisted** for your organization. This helps all of your colleagues to receive our messages as well. Unsubscribing from or logging a spam complaint about ANY of our communications will unsubscribe you from ALL of them, including any honorarium notifications. If you think you unsubscribed or would like to opt back in, contact [Member Services](https://healthcasts.com/contact) for assistance. How do I refer a colleague? Complete the following [Refer a Colleague for Healthcasts Membership](https://healthcasts.com/referral), and your colleague will receive an email invitation to join. How often are new patient cases and clinical questions posted? Posts go live throughout the week and you may be notified in real time if a colleague posts a question in your specialty. **Specialty sidebar** Just beneath [My Cases and Consults](https://ai.consensus-md.com/my-cases-and-consults/) in the left-hand navigation, find the new Specialty Sidebar. Your case feed now defaults to filtering by your specialty. You can also select another specialty or view all cases at once. **Homepage case sorting and filtering** Cases are automatically sorted by most recently posted, and you now have additional sorting options, such as cases with the most consults. How can I submit my own patient case or clinical question? Healthcasts members may submit their own original patient cases and questions. Please log in to view our [guidelines](https://app.healthcasts.com/member/index?request_tab=landing/?dialog=create_case&source=Lz8). Most submissions are posted immediately on the platform, and some of your colleagues are notified via email in real time that you're seeking their consults. In the event your post is flagged for review, Sarah will reach out to you with more information and next steps. There are 2 different ways to post your own cases and questions: - Directly from your home page, in the box located at the top - Use the following link: [Post a Question](https://ai.consensus-md.com/landing/?dialog=create_case) How can I check on updates to my cases and consults? **"My Cases and Consults" section** Quickly access the cases you've posted or responded to by clicking [My Cases and Consults](https://ai.consensus-md.com/my-cases-and-consults/) in the left-hand navigation, or from the hamburger menu. **"Consulted" badges** Easily identify which cases you've already responded to, right from the homepage. Are my answers public? Yes. All Consults submitted on Healthcasts can be viewed by other logged-in members using the portal. Logged-out members, non-members and the general public, are not able to access this information. Can someone see if I "agree" or "disagree" with their response? Yes. All Consults submitted on Healthcasts can be viewed by other logged-in members using the portal. Logged-out members, non-members and the general public, are not able to access this information. Have a question which isn't answered above? Contact [Sarah @ Member Services](https://healthcasts.com/contact). [![Healthcasts](https://healthcasts.com/hubfs/Logos/Healthcasts-Logo-Cream.svg) ](https://healthcasts.com/) Peer-powered clinical intelligence from verified healthcare practitioners sharing real-world experience. #### Platform - [Overview](https://healthcasts.com/platform) - [Privacy](https://healthcasts.com/privacy) & [ToS](https://healthcasts.com/terms-of-service) #### Company - [About](https://healthcasts.com/about) - [Contact](https://healthcasts.com/contact) #### Providers - [Log In](https://ai.consensus-md.com/) - [Sign Up](https://ai.consensus-md.com/registration/) © 2026 Healthcasts, LLC. All rights reserved. Peer-powered care