Privacy Policy

Healthcasts ("We", "Us" or "Healthcasts") respects your privacy and the security of your personal information. This Privacy Policy describes our practices with respect to information that we collect from or about you when you use our website, applications, platform, and services (collectively, "Platform"). By browsing or using the Platform, you are accepting the practices described in this Privacy Policy.

Section 01Information We Collect

The categories of personal information we collect depend on how you interact with the Service. We collect information that you provide to us, information we obtain automatically when you use the Platform, and information from third party sources, as described below.

Information You Provide to Us

Member Account Information

In order to utilize the features available as part of the Platform, you are required to register to become a member ("Member") and create an account profile ("Member Profile"). When you register, you provide Healthcasts with certain personal information such as your name, email address, National Provider Identifier (NPI), profession, specialty, and U.S. state in which you practice. Healthcasts may require additional information from you in order to verify your account. In addition, certain Members may elect to complete an enhanced identity verification through our third-party provider, Persona (see "Identity Verification" under Section 4). Healthcasts retains only whether you have completed this enhanced verification and does not collect or store the underlying documentation you submit to Persona.

You may have the option to include additional professional information on your Account profile, such as medical school, titles and affiliations, and employer.

Your Interactions with the Platform

When you interact with the services and participate in the programs and offerings available through the Platform, such as peer-to-peer clinical consultations, microsites, and peer generated content, we collect information about your engagement, including information you submit such as your name, NPI, questions and responses to inquiries, interactions with other members, search queries, online chat conversations, including chatbot sessions, form and email submissions, and support inquiries. We will also store your saved drafts of submissions, posts, comments, and messages.

Communications: If you contact us via the Platform, through email or phone, we collect the content of your messages and contact details.

Offline Communications

We collect information when you interact with Healthcasts outside the Platform, such as when you communicate with us via email, phone and text messaging, or in connection with an event, conference, or trade show that we attend or host, which we may associate with your Member Account.

Information We Collect Through Automatic Means

We log information when you access and use the Platform, such as your IP address, browser type, operating system, referral URLs, device data (such as device IDs), device settings, pages visited, links clicked, geographic location (derived from IP), and ad impressions.

We and third parties that provide services to us through the Platform may use cookies, pixels, tags, and similar technologies to automatically track interactions with advertisements, content, and emails. These may be placed by us or third parties. For more information about cookies, please see the "Cookies and Similar Technologies" section below.

Section 02Information From Third Parties

We obtain personal information from third party sources, including publicly available databases such as the National Plan and Provider Enumeration System (NPPES), and other data sources to verify your NPI and other Account information as well as to market to healthcare providers that have not joined the Platform.

If you choose to link, connect, or login to the Platform with a third-party service, such as Google or Apple, that third party may send us information such as your registration and profile data (for example, your name and email), as controlled by that service or as authorized by you via your privacy settings with such service.

Section 03How We Use Information

We may use your information for any of the purposes described below.

Provide the Platform to You

We use your information to provide you with our services and to fulfill other requests you make. This includes granting you access to features and functions available as part of the Platform, as well as personalizing services, content, and features to better match your activities and preferences. We use your information to serve you advertisements and other sponsored content. We also use your information to manage your Member Account, offer customer support, and send you technical notices, updates, security alerts, and other support or administrative messages related to the Platform. Additionally, we may communicate with you about products, services, offers, promotions and rewards, events, and programs, and provide other news and information that we believe may be of interest to you.

Administrative Purposes

We may use your information to research and develop new service offerings, generate insights such as engagement trends and brand sentiment, as well as to improve and enhance our Platform. Your information also helps us maintain network security, prevent fraud, and protect against other malicious or illegal activities. Additionally, we may use your information for direct marketing and market research purposes, including monitoring and analyzing trends, usage, and activities related to the Platform. We are committed to helping protect the safety of Healthcasts and our users, and we use your information to enforce our Terms of Service, as well as to comply with applicable legal obligations.

Other Uses

We may aggregate, anonymize, or de-identify your data. Aggregated, anonymized, and de-identified information is not personal information because it cannot be attributed to any specific individual. We may use and disclose aggregated information without restriction. If we aggregate or de-identified information, we will not attempt to reidentify such information, unless required by applicable law.

We may also ask you for consent to use your information for other specific purposes.

Section 04How We Share Your Information

We may share your information as described below.

Publicly Available Information

Many areas of the Service are publicly viewable by other Members. When you submit content (e.g., a post, comment) to, or interact with, a public area of the Platform, other Members will be able to see that content. In addition, certain information about you will be publicly displayed on the Service, such as your name and specialty.

Service Providers

We engage third parties, such as IT, security, and infrastructure providers, research and analytics companies, recruiting and marketing companies, and customer service providers, that assist us with providing the Service and operating our business. These third parties are not permitted to use any personal information they may receive from us for purposes other than providing services to or on behalf of us.

Identity Verification

Certain Members may elect to complete an enhanced identity verification using Persona Identities, Inc. ("Persona"), a third-party identity verification provider. This enhanced verification is optional and is separate from the standard checks we perform on all Members at registration. The verification process is tiered: you may be asked to confirm your birthdate and home zip code (Level 1), your phone number (Level 2), or a government-issued ID and selfie (Level 3), depending on what is needed to confirm your identity. You provide this information directly to Persona on its platform. Healthcasts does not receive or retain the underlying documentation or personal information you submit to Persona; we receive only a confirmation of whether you have completed enhanced verification. Information you submit to Persona is processed by Persona solely for identity verification purposes, and is governed by Persona's Terms of Service and Privacy Policy.

Artificial Intelligence Models

We use artificial intelligence language models and technology licensed from third parties to enhance your user experience and service quality, such as providing summarizations of clinical consult responses. These AI models receive only platform content (such as clinical consult threads) for the purpose of generating condensed summaries to help members direct their attention to the most relevant information. AI models do not receive or process personal member data beyond what is necessary to perform this summarization function. Information shared with such third-party AI providers is not used to train AI models. In all cases, we require AI providers to keep your personal information secure and we do not allow them to use your data to train models or use for any purpose other than providing services on our behalf.

Platform Sponsors

We may disclose certain information about you to our clients, which may include pharmaceutical manufacturers, hospitals, or other institutions ("Sponsors") or a Sponsor's designated vendors ("Designated Vendors"), including, your name, NPI, questions posted, answers to questions, and other engagement details. This information is utilized by Sponsors to gather market insights, such as brand sentiment and awareness, and, in some circumstances, to engage with healthcare providers directly based on participation in a sponsored offering. The Sponsor's or Designated Vendor's use of such information is governed by our contract with them, which limits use to specific agreed upon purposes.

Our Affiliates

We may share your information with our corporate affiliates for use consistent with the purposes described in this Privacy Policy.

Law Enforcement, Regulators, Professional Advisors, and other Entities

We share your information with law enforcement, regulators, government agencies, civil litigants, our professional advisors, and other entities as reasonably necessary to: (i) comply with applicable law or regulations, court orders, subpoenas, legal process, or government requests; (ii) detect, investigate, prevent, or address actual or suspected fraud, violations of our Terms of Service, or other illegal activity or security or technical issues; or (iii) protect the rights, property and safety of our Members, Healthcasts and its affiliates, or others.

Business Transactions

In the event that Healthcasts reorganizes its business, such as a sale, merger, liquidation, receivership, securitization, or transfer assets, or to the extent we engage in business negotiations with our business partners, certain personal information that we have collected and stored may be transferred or shared with third parties as part of that transaction or negotiation.

With Your Consent

We may share information about you with your consent or at your direction in order to complete a request or transaction.

Section 05U.S. State Privacy Rights

If you are a resident of certain U.S. states you may have certain rights to access and control the personal information that we hold about you. For more information on rights available to you under U.S. state laws, as well as how to exercise those rights, visit our U.S. State Privacy Rights.

Section 06Cookies and Similar Technologies

Cookies are small data files or code placed on your device that help us recognize you, remember your preferences, and track interactions. We and our third-party partners use cookies, pixels, tags, and similar tracking technologies (collectively, "Cookies") to enhance your experience on the Platform, analyze usage, deliver personalized content and advertisements, and for other purposes as described in this Privacy Policy.

First-Party Cookies

These are set directly by Healthcasts to manage Site functionality, such as maintaining your session, remembering login details, and tracking interactions with content (e.g., views, clicks, and time spent).

Third-Party Cookies

Advertising Cookies: Placed by third-party advertising platforms to collect data such as IP addresses, ad impressions, clicks, browsing history, and geographic location. Third-party advertising platforms may also utilize pixels to track views and clicks.

Security and Analytics Cookies: Used by tools like Google reCAPTCHA for security and bot detection and Google Analytics to collect impressions, ad clicks, IP addresses, and browsing history for Site performance analysis and improvement. This data may not be utilized by Google for its own purposes.

Other Tracking Technologies: Tracking pixels or links from third party advertising platforms are used in emails to track opens, clicks, and engagements.

Your Choices and Opt-Out Rights

You can manage your cookie preferences and opt-out of through your web browser settings or by using third-party opt-out tools. Note that disabling essential Cookies may impair the Platform's functionality. At this time the Platform does not currently detect or respond to Global Privacy Control signals.

If you are a resident of a State with applicable privacy laws, you may also exercise other rights (e.g., access, deletion) as described in Section 4 (U.S. State Privacy Rights). Opting out may limit personalized features but will not affect essential Platform operations.

Section 07How We Protect Your Information

We have implemented reasonable physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, acquisition, or disclosure, alteration, or destruction. Although we strive to keep your personal information secure, no safeguards can be guaranteed to be completely secure, so you should exercise caution when transferring personal and other sensitive information over the Internet.

Section 08How Long We Store Your Information

We retain your information only for as long as is necessary to fulfill the purposes set forth in this Privacy Policy or as necessary to comply with our legal obligations under applicable law. We decide how long we need information on a case-by-case basis and depending on any applicable data retention laws. With respect to identity verification, Healthcasts retains only whether you have completed enhanced identity verification for as long as your Member Account is active. All underlying identity documentation submitted during verification is processed and retained solely by Persona in accordance with Persona's Terms of Service and Privacy Policy and Healthcasts' data processing agreement with Persona.

Section 09Children's Privacy

Our Platform is not directed to, or intended for, children under the age of sixteen. We do not knowingly collect information from children under the age of thirteen. If we obtain actual knowledge that we have inadvertently collected personal information relating to a child under the age of thirteen, we will delete that information from our records.

Section 10Updates to this Privacy Notice

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Privacy Policy on our website with a revised "Last Revised" date. You understand and agree that you will be deemed to have accepted the updated Privacy Policy by continuing to access or use the Platform after the new Privacy Notice has been posted.

Section 11Contact Us

If you have questions or comments about this Privacy Policy or the Platform, please contact us using the information below.

Last Revised: July 21, 2026

This U.S. State Privacy Rights Notice outlines your rights under the privacy laws of certain U.S. states, including California, Maryland, Nebraska, and Texas. These laws grant you specific rights regarding your personal information. Except where otherwise noted, this notice applies to residents of all US States listed above. This notice constitutes part of, and should be read in conjunction with, our Privacy Policy.

Section 01Notice at Collection

This "Notice at Collection" provides certain disclosures about our collection, processing, sharing, selling, targeted advertising, and retention of certain states' residents' personal information, including in the past 12 months. For additional information regarding our privacy practices, see our Privacy Policy.

Categories of Personal Information

The personal information we collect includes the following categories of personal information:

Identifiers: Including, name, email address, username and password, postal address, telephone number, government-issued identifier, IP address, and other similar identifiers.

Customer Records Information: Including, name, address, telephone number, driver's license or state identification card number, education, employment, employment history.

Protected Classification Characteristics: Including gender and age.

Commercial Information: Including programs and services utilized, transaction information when you request information, information in response to surveys or other research conducted, and information provided in public forums.

Internet or Other Electronic Network Activity Information: Including browsing history, search history, interactions with our services.

Audio, Electronic, Visual, or Similar Information: Including telephone call recordings, other voice recordings.

Verification Status Information: Whether you have completed enhanced identity verification through Persona, associated with your Member Account, collected in connection with our use of the Persona identity verification service.

Sources from which Personal Information is Collected

We collect personal information directly from you, automatically from your browser or device, public sources, marketing and business partners, and other third parties.

Purposes for Which Personal Information is Collected, Processed, and Disclosed

We collect personal information in order to provide you the services, improve and develop existing and new services, communicate with you about products, services, offers, promotions and rewards, events, and programs, for market research purposes, to serve you advertisements based on your specialty, content with which you engage, and advertising sponsor criteria, and to manage and protect our business and our members. To accomplish these purposes, we disclose certain personal information to our business partners, service providers, government entities, and other third parties.

We may process "sensitive personal information" (as defined by applicable law), including age, gender, and driver's license information in order to complete enhanced identity verification. Enhanced identity verification is performed by our third-party provider, Persona; Healthcasts retains only whether you have completed enhanced verification and does not store the underlying sensitive personal information submitted to Persona. We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law.

Categories of Third Parties with Whom Personal Information is Sold or Shared

Certain collection and disclosure practices related to you and your activity in connection with the Platform may be considered a "sale" or "sharing" or constitute "targeted advertising" under applicable privacy laws. We "sold" or "shared" or processed for "targeted advertising" certain categories of personal information to business partners and other third parties, for the purpose of advertising, marketing, analytics, data augmentation, and audience measurement.

Retention Period

We retain your personal information only for as long as is necessary to fulfill the purposes set forth in this Privacy Policy or as necessary to comply with our legal obligations under applicable law. We decide how long we need information on a case-by-case basis and depending on any applicable data retention laws.

Section 02Your Privacy Rights

Right to Access

Subject to certain limits, you may have the right to confirm whether we are processing your personal information and to access the data we have collected about you. This may include details about the categories of personal information, sources, purposes of processing, and third parties with whom we share your data.

Right to Correct

You may have the right to request correction of inaccurate personal information we maintain about you, considering the nature and purpose of the data.

Right to Delete

You may have the right to request deletion of personal information we have collected from or about you, subject to certain exceptions (e.g., legal obligations to retain data).

Right to Data Portability

You have the right to receive a copy of your personal information in a portable and readily usable format, allowing you to transfer it to another entity, subject to technical feasibility and exemptions.

Right to Opt-Out of Targeted Advertising, Sale, or Sharing of Personal Information

You have the right to opt out of the sale of your personal information to third parties. A "sale" may include sharing personal data, such as cookie data, for monetary or other valuable consideration. To opt out of the "sale" or "sharing" of your personal information or "targeted advertising", you may utilize the Privacy Rights Request form or contact us using one of the methods below.

Right to Non-Discrimination

You have the right not to be discriminated against for exercising your privacy rights.

Section 03Additional Rights for California Residents

"Shine the Light"

California residents have the right to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using one of the methods below. Please include "California Shine the Light Request" in your request. In your request, please provide sufficient information to allow us to verify your identity and process your request. We will respond to your request in accordance with applicable law.

Section 04How to Exercise Your Rights

To exercise any of the rights described above, please submit a request via:

We will verify your identity to process your request, which may require providing additional information, such as your name, email address, or state of residence. You may also designate an authorized agent to submit a request on your behalf, provided we can verify their authorization.

We may need to request specific information from you to help us confirm your identity and ensure your rights set forth above. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You may have the right to designate an authorized agent to make privacy requests on your behalf under applicable law. Authorized agents must provide us with valid written authorization to act on your behalf.

You have the right to appeal a decision we make regarding your request to exercise a privacy right. Please contact us using a method described above referencing your prior request and include the reason for your appeal.